Fey is one of Brazil's largest fastener manufacturers, with over 5,000 MTS items, 3,000 MTO items, 200 production resources and around 400 weekly production orders. The bottleneck was the planning process: slow, disconnected from execution, and unable to simulate what came next.
Measured after NPLAN stabilization and the subsequent AI agent layer rollout.
Founded in Indaial (SC), Fey is one of Brazil's largest fastener manufacturers. Its 47,000 m² industrial complex houses around 700 employees and a monthly production capacity of 60 million parts. The portfolio includes nuts, bolts, clamps, tube and hose accessories and special parts, serving the automotive, agricultural, tractor and motorcycle sectors domestically and across Latin America.
The operational complexity is substantial: more than 5,000 MTS items, more than 3,000 MTO items, over 200 production resources, and a weekly demand of roughly 400 production orders, equivalent to around 500 tons.
Before NPLAN, Fey's planning operation had structural limitations that constrained both the speed and the quality of decisions:
The result was a slow review cycle that left the operation exposed to demand shifts and production changes it could not anticipate or respond to quickly.
The NPLAN deployment structured an integrated planning layer connecting S&OP, MPS, materials planning and production capacity, all integrated with SAP S/4HANA. The integration covered materials, resources, routings, bills of materials, production orders, sales orders and sales plans.
The project ran over four months in iterative cycles with frequent validation between Fey's Logistics, Planning, Production and Technology teams and NPLAN's implementation team. Decisions were made jointly through operational analyses, indicators and comparative simulations.
Key technical and methodological elements included:
A process that previously took three days now runs in three hours. The team moved from spending most of its time executing the plan to spending it analyzing and deciding.
Before, the tactical plan and the shop-floor schedule lived in different realities. After NPLAN, the production plan became more realistic and directly connected to scheduling, reducing the gap between what was planned and what was executed.
The ability to simulate multivariable scenarios across demand, capacity, inventory policy and operational parameters changed how Fey's planning team makes decisions. The team now compares alternatives and chooses the best path instead of reacting to events.
With structured policies and a connected planning model, Fey eliminated the previous coexistence of excess and shortage. WIP inventory dropped 35%.
With the planning platform stabilized, Fey and NPLAN moved to the next phase and introduced AI agents into the planning routine.
The architecture operates across three layers. At the base, SAP S/4HANA remains the transactional system and source of data. In the middle layer, NPLAN's calculation engine runs optimization, MRP explosion and plan validation. At the top, language models interpret requests, explain results and orchestrate interactions between agents.
Why AI Agents need a Supply Chain Engine to deliver real results.
Read the next articleThe configuration includes specialist agents, such as a dedicated inventory agent, and an orchestrator agent that coordinates interactions between them to compose analyses and respond to operational requests. One concrete use case is multi-scenario comparison, where the orchestrator interacts with the inventory specialist agent to present options, explain trade-offs and support the decision.
Fey's complete operational dataset is not sent to AI models. Interactions use data samples only, preserving the confidentiality of the operation's base.
Why the competitive edge in enterprise AI moved from the model to the harness around it. Guardrails, orchestration, validated tools and governance for Supply Chain Planning.
Read the next articleFey's transformation came from integrating technology, processes and cross-functional collaboration. Once that foundation was solid, AI agents were added on top to amplify analytical capacity and response speed while keeping the planning engine at the center of every calculation.
The sequence is what made it work: a viable, connected plan first, and analytical intelligence built on top of it.
Talk to the NPLAN team about SAP S/4HANA integration, structured S&OP and AI agent architecture for industrial planning.